We print signs, banners, window and wall graphics, decals, displays, and more. Browse All Products for items you can order online. If you don't see what you need, send us a Quote Request.

Absolutely! Many large-format projects need a specific size, material, or finish. Send us the dimensions, quantity, where the graphic will be used, and any photos or artwork you have. We’ll help you choose an option and provide a quote.

Tell us where the graphic will go, how long you need it to last, and how it will be installed. For example, a temporary lawn sign, a permanent outdoor sign, and a window graphic each need different materials. If you are unsure, Contact Us before ordering.

Yes. We can quote projects that involve multiple products or locations, including kitting and fulfillment. Send us the quantities, delivery locations, and timeline so we can plan the project with you.

Your product price is based on the size, material, quantity, and options you select. Applicable taxes and shipping are shown during checkout where available. Custom sizes, installation, special finishing, and freight may require a separate quote.

Upload the best-quality original artwork you have. Follow the file requirements and template on the product page under the Design Guidelines tab. Convert all fonts to outlines or ensure they are properly embedded in the PDF. Artwork should be high resolution, set to CMYK and supplied at 300 DPI whenever possible.

If you are unsure whether your file is suitable, contact us before placing your order.

Yes. Please be sure to check the spelling, dimensions, layout, orientation, and content carefully before approving it. A proof shows the artwork layout; colours on a screen may differ from the finished print.

We aim for consistent colour, but screens, lighting, and print materials can make colours appear different. Vinyl, fabric, and rigid signs may also show the same colour differently. If a particular colour is critical, contact us before production so we can discuss the available options.

Production time begins when we have everything needed for your order, which includes but is not limited to: usable artwork, required proof approval, payment arrangements, and available materials. The production time shown for a product does not include shipping transit time.

Rush production may be available depending on the product, artwork, and materials. Contact us before placing your order with the finished size, quantity, and date you need it. Additional charges may apply.

Contact us as soon as possible with your order number. We’ll check the order’s status and let you know what can be changed. Changes or cancellations may no longer be possible once materials have been ordered or production has started.

Yes, pickup is available at our Cambridge, Ontario location. Please wait until we confirm that your order is ready before coming in.

Yes. Shipping options depend on the size, weight, and destination of your order. Oversized or fragile products may require specialized shipping arrangements. Shipping timelines may vary based on the destination. 

Yes. Send us the site address, approximate dimensions, photos of the installation area, and your preferred date. We can then advise on the available delivery or installation options. You can complete our Installations form here.

Once your order ships, check My Account → Orders for your order status and any available tracking information. If you need help locating a shipment, contact us with your order number.

Choose a product, select its size, material, quantity, and finishing options, then upload your artwork and complete checkout. If your project does not fit the available options, use Quote Request.

Select Sign In, then choose a sign-up option and enter your details. Follow the instructions in the verification email to finish setting up your account.

Sign in and open My Account → Orders to review your order details.

Contact us as soon as possible with your order number and photos of the product and packaging. Tell us what is damaged or missing so we can investigate and advise on the next steps.

Contact us with your order number, photos of the finished product, and a description of the concern. We’ll compare the result with the approved artwork and order specifications and work with you on a resolution.

Use the Issue? button for website errors, such as trouble signing in, uploading a file, or checking out. For questions about a product, quote, artwork, or existing order, contact our team at 519-648-2234 or info@vastmedia.ca.